AI Bot for Insurance

AN INTELLIGENT INSURANCE CHATBOT WORKING HAND IN HAND WITH YOUR AGENTS

Experience our chatbot

Assist your customers with conversational AI

Your customers count on you. Give them a lifeline to hold on to. Our humanlike insurance chatbot assistant, enables you to achieve the vision of rendering 24x7 support services by predicting customer intent and resolving concerns as anticipated with compassion.

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Seamless Digital Experience

Liberty to smoothly switch between web and mobile platforms.

use cases of Hyper Automation in insurance
Automated Customer Service

Quick insurance complaints resolution and claims handling.

AI in insurance
Self-evolving
AI Bot

Automates customer interactions, claims filing, renewals, and more.

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Converse with
Empathy

Retain inputs from past interactions for personalized responses.

use cases of Hyper Automation in insurance
AI Bot with Insurance
Expertise

Infer solutions based on pre-training and Insurance-specific knowledge.

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Reduce Operational
Costs

Lower your customer support and personnel costs.

Your humanlike AI BOT - Ivy

Our Intelligent self-learning Conversational AI bot has proven results in the insurance industry worldwide with its support services, reinforcing quick query resolution and exceptional customer experience.

Support your customers with unmatched AI

Are you accessible to your customers 24*7? With our age-old active bot, it’s easy. The Conversational AI bot is a cognitive assistant that helps you engage with your customers at every mile of their journey: from the very first touchpoint to claim filing, and beyond.

AI IN INSURANCE
Policy Servicing

Serve multiple customers simultaneously

Presents customers with easy options to address various policy-oriented queries, including requesting services such as fund statements, premium receipts, or policy soft copies. The assistant allows policyholders a hands-free way to get information on their policy or request services.

AI IN INSURANCE
Claim Submission

Round the clock customer service

In conjunction with existing claim processing-related questions, the AI agent helps your customers file a new claim at any time and from anywhere. The smart bot validates the claim by extracting data from previous invoices, images, and other documents.

AI IN INSURANCE
Incident Reporting

Stress-free First Notice of Loss (FNOL)

Give your customers a trouble-free option to reach out to you and report the incident. Our intelligent bot intimates the appropriate person for further processing. The bot empowers customers to file incidents 24*7.

AI IN INSURANCE
Policy Add-ons

Improve upsell and cross-sell opportunities

Customers can avail add-on plans with a few clicks. Get information on additional coverage benefits on several policies. The feature allows your existing policyholders and potential customers to choose from a plethora of optional covers.

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Instant Quotes

Scrap unnecessary wait times

The AI bot’s instant quote feature allows customers to calculate and download a statement of the amount of insurance provision, helping them with a hassle-free process.

AI IN INSURANCE
Billing Automation

Real-time invoice processing

Automatically send out invoices at specific dates and times while notifying your customers on falling behind on payments.

AI IN INSURANCE
Customer Queries

Intensify customer loyalty by quick complaint resolution

Our humanlike bot is a natural at handling customer complaints. The bot responds instantly to their issues, diffusing customer frustration at its earliest, which frequently happens due to delayed response.

AI IN INSURANCE
Renewals

Relevant recommendations to grow revenue

Throughout the policyholder’s lifecycle, they sometimes wish to cover their other assets. The intelligent AI bot for insurance recommends other relevant policies accurately.

Our Ppartnerships that multiply the impact

SnapLogic enables our experts to Extract, Transform and Load data from various sources to a destination of choice.

We are a Microsoft Gold Partner, enabling businesses to leverage Microsoft stack and experience the digital transformation.

Our experts leverage UiPath's capabilities in providing Intelligent automation solutions that involve AI in the end solution.

Case studies

Challenges get the best out of us. What about you?

We love what we do so much and we’re always looking for the next big challenge, the next problem to be solved, the next idea that simply needs the breath of life to become a reality. What’s your challenge?