Quality Assurance – What does it really mean?

Quality Assurance

A Quality Assurance Engineer plays a significant role in any project’s success. They extend their traditional boundaries and involve themselves more rooted in the process. Below are some key aspects a Quality assurance engineer would be working on:

Understanding the Requirement:

In most scenarios, the customer may not be clear with their requirements or keep changing them frequently. Here a QA is expected to take lead and ensure that all the requirements are clear and also help the client in understanding what could be beneficial for the project. Making the requirements clear, helps in finding any major bugs early, which usually observed in later stages when requirements are not clear.

Making Assumptions:

“Assumption” is such a serious word that can impact the project in terms of both time and budget.

A Quality assurance engineer should have complete knowledge of the project and never assume any functionality nor never be in doubt regarding any functionality of the project. If an assumption is not valid, it may result in a waste of time, effort, and money.

In case if the requirements aren’t clear, prepare an understanding document and sent it over to the client and in response, you may clear all the doubts.

In many cases, it is usual that internal issues occur where developers and QAs do not agree on functionality. Here a QA should understand as what “end-user” will require and reach out to the project manager or even the client and be clear on the functionality.

Understanding the root cause of the Bug:

A QA should not just report the bugs but should also understand why the bug arose in the first place and be aware of the root cause and possible solution.

Understanding the root cause of the bug and conveying that to the development team will result in saving both the developer and QA’s time. The developer will be aware of what exactly needs to be fixed instead of finding the cause first and then fixing it. Also, it will help the QA in fetching the same kind of bugs easily later in other projects.

Developers and Testing:

When a QA tests the code two times in a row, it means QA is thinking of two different scenarios. But when a developer writes the code doing the same thing again, he/she will look for the library so that the code can be reused as their motto is to minimize the repetition.

A QA needs to communicate with the developer and make them understand why they need to test their code thoroughly and efficiently. QA also needs to convey to the development team that if they effectively test their code, then minor issues can be easily detected even before coming to the stage environment which will eventually save both QAs’ and developers’ time in finding and fixing those bugs.

Understanding what “Quality” means:

When you look at an application as a normal user, you might feel like UI is terrible and need beautification. However, if you think about the application from the perspective of an end-user, it is exactly the product which they want. It is faster, easier to switch tabs and can perform bulk operations. In this case, it is the “Correct” product.

The word “Correct” narrows down the ambiguity created by the word “Quality”. Hence, a QA should make sure whether the “Correct” product is being delivered or not.

A QA engineer needs to evolve by quitting the traditional approach and go beyond their boundaries to become more involved in a business process. By actively participating in all stages of software development, QA can pre-visualize different quality issues through the project’s life cycle and can provide early feedback on the upcoming scopes and features.

Technovert has rich expertise in software quality assurance services in the market. Our experts are proficient with the latest methodologies and approaches with unique testing accelerators in place. Contact us for more information on our Quality engineering services.

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