Multichannel to Omnichannel Experience: A How to Guide

‘Omnichannel’ and ‘customer-centric’ are a couple of raging buzzwords in multiple industries. They have emerged as an inventive strategy to improve the customer experience and restructure business operations. LIMRA observed in its 2020 Insurance Barometer Study that in-person insurance polic...

6 min Read
Hyperautomation Benefits
Hyperautomation: Business Drivers and Benefits in the Insurance Industry

The dynamics of the insurance market are going through a period of rapid change. Since it’s being a highly process-centric industry, insurance firms need to monitor their business processes closely for efficiency, accuracy, and costs. In order to do so, various regulatory laws and regulations are ...

4 min Read
Customer Experience Strategy
Enhanced Customer Experience Strategy for Enterprise Systems

Successful digital transformation promotes the customer’s role and impact on the continuous nature of business growth and innovation. Ushering simplicity and operational excellence, businesses that can do more with less are ones that leverage responsive enterprise systems to enable priceless custo...

8 min Read
Azure Digital Twins To Bolster Enterprise IT Capabilities
Leverage Azure Digital Twins to Bolster Enterprise IT Capabilities

Digital twin technologies are empowering businesses with a shift towards operational efficiency and sustainability driven by large-scale digital transformation projects. Especially for the world’s biggest goods manufacturers, retailers, insurers, and other value chains, the demand for automation a...

6 min Read
Build Modern Data Architecture
Building A Modern Data Architecture to Support Your Business Goals

With a lot of noise in the data analytics industry about modernization, enterprises are now gradually shifting to building a modern data architecture that helps them eradicate data silos. Over the past few years, organizations are frequently deploying technologies against legacy systems to leverage ...

4 min Read
5 Ways Conversational Ai Bots Enhance Customer Success Management
5 Ways Conversational AI Bots Enhance Customer Success Management

Conversational AI bots are gaining massive importance in the retail, banking, insurance, healthcare, IT, and other spaces reliant on voluminous customer exchanges. In an increasingly connected world, the necessity to unify communication touchpoints is fundamental to customer success management. If y...

8 min Read
Conversational AI in retail
Reimagine Customer Experiences with Conversational AI in Retail

Conversational AI is revolutionizing the way businesses interact with their customers. With advanced capabilities to streamline customer service operations, conversational AI bots make businesses available on-demand 24×7. Through personalized and engaging interactions, conversational bots are p...

8 min Read
Field Service Transformation With Dynamic 365
4 Key Elements to Dynamics 365 Field Service Transformation

Successful digital transformation is a by-product of the right technology, process, data, and functional changes required. Any of these areas left unanswered will jeopardize your transformation journey. Undoubtedly, business transformation is a collective team effort and Field Services require a col...

9 min Read
Dynamics 365 Empowers Business Leaders Make Better Decisions
How Dynamics 365 Empowers Business Leaders To Make Better Decisions

For business owners, 50% of business outcomes are a direct impact of their decision making. As for CEOs and CIOs, knowing what needs to be done to achieve a certain objective is not enough, but also answering why your chosen digital strategy is beneficial to the entire company with proven results. P...

6 min Read
Why Time Demands You Opt for Data Cloud Experience, Not Cloud Storage

In recent years, the era of data storage has changed drastically. Enterprises swiftly shifted from legacy architecture to secure cloud storage. Yet, despite the continuous advancements in cloud transformations, businesses need a one-stop solution for their data-related concerns. That’s where Data ...

4 min Read
Baas Transformation
A Beginner’s Guide to Bot as a Service (BaaS) Transformation

Technology like Bot as a Service is the delivery of business solutions managed off-premises by the service provider for a specific business benefit. The system architecture and service availability are subject to the specific needs of a business, providing a cost-effective way for businesses to equi...

6 min Read
Snowflake Cloud Data
Snowflake Cloud Data: The Most Extensible, Flexible Platform

Snowflake is faster, accessible and more flexible than other traditional and cloud data warehouses. Its design is multi-cluster that addresses concurrency concerns, such as failures and delays. The platform enables secure data exchange with a strong flexible process for operations, ranging from data...

4 min Read