Resource and Staff Augmentation
Resource and Staff Augmentation: Ways to Grow your Business Reach

Today, we live in a digital world where we require continuous improvement to stay ahead of the competitors. Businesses running in the competitive race strive for technological innovation and growth where digital and online presence plays a vital role. However, in the current scenario, large enterpri...

7 min Read
Benefits of Retail Digital Transformation for 2023
Benefits of Retail Digital Transformation for 2023

The retail landscape has seen a phenomenal transformation digitally over the past few decades. From visiting retail stores to purchasing products online, digital e-commerce has come a long way in modernizing the face of the retail industry. Following the enormous upheaval faced post-covid the retail...

6 min Read
Retail Customer Service
Remarkable AI Strategies to Enhance Retail Customer Service

The retail industry has seen a surge in modern e-commerce revolution over the last decade, which led large and small-scale retail businesses to adopt innovative technologies across the marketplace. With the onset of AI-powered models, most retailers have realized the potential to make the best use o...

6 min Read
5 Useful Applications for Artificial Intelligence in Automotive
5 Useful Applications for Artificial Intelligence in Automotive

As car manufacturers from around the world are constantly innovating to introduce state of the art features, insurance companies have leveraged data and technology to serve users with a personalized insurance cover tailored to individual’s driving profile. Let us first address the elephant in the ...

6 min Read
AI in insurance
AI in Insurance: Accelerate your Claims Intelligence with Image Analytics

With the advent of InsureTech startups and technology incumbents, the role of AI in insurance has been growing by leaps and bounds. Right from claims processing to compliance in risk mitigation and damage analysis, they can deliver great price transparency and on-demand policies. These evolving dyna...

5 min Read
How Self Service Portal Benefits better B2B Customer Experience
How Self-Service Portal Benefits Better B2B Customer Experience

A self-service portal is an intuitive, easy-to-use platform that is designed to help customers proceed purchase stage without any external assistance. In other words, this unified platform offers 24/7 online support to solve queries within a few clicks. Self-service portal benefits insurers to provi...

10 min Read
Insurance Self-Service Portal Furture of Customer Experience
Insurance Self-Service Portal: Future of Customer Experience

Over the years, the importance of human support in the insurance industry is steadily losing ground to an intelligent self-service portal. For one thing, customer preferences have grown tech-savvy and self-reliant which means solving any policy or claim-related issues on their own by using insurance...

11 min Read
Top 5 Benefits of CRM for Insurance Sales
Top 5 Benefits of CRM for Insurance Sales

The benefits of CRM for insurance sales offer a swift transformation from going paperless to adopting automation  that is a key step in the sales process to closely monitor customer behavioral insights, track each purchase progress, and substantially quote sales requests and aspects of the sales fu...

10 min Read
an Agent Portal for Insurance
Avoid Data Silos in Insurance Agent Management Using an Agent Portal

Data silos are a concern within companies – because of duplicate entries, inefficient insurance agent management, and human errors persisting due to legacy systems. To rise above legacy models, using an agent portal can help avoid data silos empowering your company to function uninterruptedly. Thi...

8 min Read
7 Insurance Bases for Successful CRM Implementation
7 Insurance Bases for Successful CRM Implementation

Nowadays, not even a well-organized team can keep up with data-driven insights that monitor customer behavior analysis and open doors to potential customer experience with the organization. However, with the growth in IT infrastructure over recent times, companies globally have integrated different ...

10 min Read
CRM Insurance Best Practices
CRM Best Practices for Insurance to Maximize Business ROI

As prior to the emerging technologies, companies were juggling with a way to improve customer interaction, retrieve accurate customer behavior analysis, and be top ahead on the sales ladder. In order to achieve impressive business results, insurers assessed various tools and techniques to build long...

12 min Read
Insurance Bot Use Cases
7 Insurance Bot Use Cases for Effective Customer Journey

For decades, the insurance industry was able to rest on its goodwill and credibility. Whereas customers could operate competitive policies, claims, and coverage using manual procedures. These outdated measures made insurers face myriad challenges. Fast forward to today’s digital world, legacy ...

9 min Read